Is the free plan really free forever?

Yes. The Starter plan is free for one property with up to four units, with no credit card required and no time limit. You only pay if you choose to upgrade to Pro for more properties or advanced features.

There is no catch on the rent itself, since you keep 100%. On online payments, tenants pay a small convenience fee that covers processing. If you would rather avoid fees, you can still record manual payments like Zelle, cash, or checks for free.

How many units can I manage for free?

The free Starter plan covers one property with up to four units. If you manage more, the Pro plan supports unlimited properties up to 50 units.

Free property management software

Sumio's Starter plan is genuinely free, not a trial. It covers one property with up to four units and includes the tools a small landlord uses day to day: online rent collection, maintenance tickets, a tenant portal, and a financial dashboard.

What is included for free

The Starter plan includes online rent collection where you keep 100% of rent, expense tracking and vendor management, maintenance tickets and messaging, a tenant portal with applications, and dashboard analytics with basic exports. There is no credit card required and no time limit.

How it can be free

Sumio does not take a cut of your rent. On online payments, tenants pay a small convenience fee that covers payment processing, the same way many billers handle card and ACH costs. That model lets the Starter plan stay free for small landlords while you still receive the full rent amount.

When to upgrade

Move to Pro when you outgrow one property or four units, want lower tenant payment fees, or need tenant screening, property inspections, PDF reports, or Schedule E and 1099 tax exports. You can upgrade or downgrade at any time, with prorated billing.

What free does not mean

Free does not mean limited security or no support. All plans use SSL, automatic backups, and Stripe for payments, and every plan includes support. The difference between Starter and Pro is portfolio size and advanced features, not safety or reliability.

Frequently asked questions

Is the free plan really free forever?: Yes. The Starter plan is free for one property with up to four units, with no credit card required and no time limit. You only pay if you choose to upgrade to Pro for more properties or advanced features.
What is the catch?: There is no catch on the rent itself, since you keep 100%. On online payments, tenants pay a small convenience fee that covers processing. If you would rather avoid fees, you can still record manual payments like Zelle, cash, or checks for free.
How many units can I manage for free?: The free Starter plan covers one property with up to four units. If you manage more, the Pro plan supports unlimited properties up to 50 units.

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